Shipping Policy

Processing Time: All orders are processed and prepared for shipment within 1–3 business days.
Shipping Method: We ship via Chit Chats to provide reliable and cost-effective delivery across Canada and the United States.
Tracking: Once your order has been handed off to our carrier, you will receive a tracking number via email. You can use this to monitor your package's journey through the Chit Chats tracking portal.
Shipping Rates: Shipping rates are Calculated at Checkout

Return & Exchange Policy

We want you to love your purchase. If you are not completely satisfied, we are here to help.

Exchanges: We accept exchanges on non personalized items within 7 days of the date you received your order. To be eligible for an exchange, the item must be in its original, unworn, and undamaged condition.
Returns: We accept Returns on damaged items within 7 days of the date you received your order. To be eligible for an Return, the item must be in its original, unworn, and undamaged condition.
Return Shipping Costs: Unless the item arrived damaged or defective, return shipping costs are the responsibility of the customer. We recommend using a trackable shipping service, as we cannot guarantee that we will receive your returned item.
Damaged Items: If you receive a damaged or defective item, please contact us at info@layercraftprintworks.com within 48 hours of delivery. Please include your order number and a photo of the damage so we can resolve the issue immediately.
How to Initiate a Request: To start an exchange or report a damaged item, please email us at info@layercraftprintworks.com with your order number and the details of your request. We typically respond within 24–48 hours.